Client Comments

"PASS provides good, responsive service for a reasonable price."
Michael Becker
Regence


"Reliability; ongoing relationship; PASS is keeping up on day-to-day responsibilities and it's working well."
Kimberly Dicks
Bank of America


"PASS is the only firm we identified that could provide all tracking and processing services. We did not have the staff expertise to ensure compliance, and budget limitations precluded us from hiring a full-time PAC manager. IACP sees a real advantage in contracting out this function."
Jennifer Goodrum
International Academy of Compounding Pharmacists


"PASS takes a large burden off of our shoulders with its reporting compliance service and outstanding customer service."
Jennifer Goodrum
International Academy of Compounding Pharmacists


"Keeps track of reports in a timely manner; saves company time on bookkeeping; keeps us abreast of laws."
Helen Williams
Coventry First Health


"BSA did not have the internal 'bandwith' (staff expertise) required so we looked externally for a PAC management firm. We interviewed a couple vendors, but liked the personal touch that PASS offered. No question is too mundane for the staff and I'm able to obtain quick responses. PASS is a good value for the cost and perfect for BSA's needs. They provide a flexible approach and tailor their services to the needs of their customers."
John Hasselmann
Business Software Alliance


"Strong customer service throughout the PASS staff; dependable; fills in very nicely for each other; strong collegiality."
Terry Castagnera
Constellation Energy


"Value-added; cost-effective"
Erik Hekkers
Assurant


“I give PASS an A-plus. Our treasurer was overwhelmed with all the paperwork. They were very good at helping us streamline our processes and lowering the amount of reporting. They respond very quickly. They know this is important to the client.”
Corporate PAC Manager


“They do everything I need them to do. They complete my reports on a timely basis. They give me internal management reports when I want them. And they answer their phone. In this day of voicemail and phone tag, this is really great.”
Vice President, Government Relations


“It is a very good client-vendor relationship. They process and monitor the contributions we make at the state level. They make sure we are within the states’ limits, timing and quantity, thresholds and reporting. I used to do it for the unit before PASS did it. We take it for granted now, but I don’t. I know how difficult it is.”
Vice President, State Legislative Issues


“We have a small office. If we did it ourselves, we’d be inclined to make mistakes. They meet all of our needs. I’m not going to have to do anything anymore, not even sign reports because we went with electronic filing.”
Executive Assistant


“It’s their experience that they bring to the table. We have no one in house that could dedicate the resources like they can. That’s why we keep them vs. bringing it in house.”
Corporate PAC Manager


“They never surprise me at the last minute. They’re very down to earth. It is certainly easier than working a computer program. A lot of their people are from the FEC—very reliable, very prompt. No one there has a negative attitude.”
Government Affairs Administrator


“They are specialized. They’re aware of the laws and have better access to information than our department does. I feel like this (PASS) is an excellent safety net.”
Administrative Assistant, Strategic Operations


“The straw that broke the camel’s back was when our old software failed us. We paid $7,000 in penalties—and that was in just one month! There weren’t enough of us to handle our many PACs. Then on top of this, along came the 527 rule. It’s not getting any better. We are serious about our reputation and PASS will ensure this.”
Senior Vice President, Government Relations


“We like knowing that someone is watching all the rules. PASS is very customer service oriented. We’re a small operation, and when we first met with the staff, they presented the full gamut of their services so that we knew what they could provide.”
Senior Analyst


“We were in trouble administratively. We didn’t have an educated staff and PASS brought us that expertise. They do everything I need them to do well. I sleep at night. When they tell me they’re going to do something, they do it. That’s the bottom line.”
Vice President, Government Relations

* Quotes taken from a PASS client satisfaction survey